If you would like to delete your account with us, please contact us at info@bohu.app. Your account will be deleted within 72 hours after all your deliveries have been made. We will notify you by email once the deletion process is complete. When your account is deleted, all data related to your account, including your customer information, orders and order history will also be deleted.
At BOHU we only store the minimum personal information required to make the grocery delivery. This includes your name, address and location information.
Although our servers are fully Payment Card Industry (PCI) compliant we do not store any credit card data on our servers.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Occassionaly orders maybe delayed due to bad weather or circumstances beyond our control. Please contact us at info@bohu.app if your order did not arrive at the correct delivery time.
If you receive grocery that were damaged in transit, please contact us at info@bohu.app. We will replace the goods at no extra cost to you.
If we are unable to deliver all the items on your order, we will refund the money back into your account immediately. Please contact us if you do not see the money arrive in your BOHU account.
